Shipping policy



SHIPPING POLICY


At OvafluxKids, we strive to ensure you receive your products quickly and safely. Below, we detail how our shipping process works so you know exactly what to expect after placing your order.

1. Processing Times

All orders undergo a preparation phase before they are shipped:

  • Handling Time: Orders are processed within 3 to 5 business days.

  • During this time, we verify the quality of your items and prepare the package for dispatch.

  • Orders placed on weekends or holidays will begin processing on the following business day.

2. Shipping Rates and Delivery Times

We want to keep your shopping experience simple and transparent:

  • Flat Rate Shipping: We offer a flat rate of €1.99 for all orders, regardless of destination.

  • Estimated Delivery Time: Once your package leaves our facilities, transit time takes approximately 15 to 23 business days.

  • Total Estimated Timeframe: The total time from payment to delivery is approximately 28 business days (5 business days for handling + 23 business days for transit).

3. Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can track your package directly on our website at www.ovaflux.com or through the link provided in the email.

4. International Shipping and Customs

We ship worldwide. However, please keep in mind:

  • Any potential customs duties, taxes, or local clearance fees in the destination country are the responsibility of the customer, in accordance with local regulations.

  • On rare occasions (such as customs inspections or peak holiday seasons like Black Friday or Christmas), delivery times may experience minor delays beyond our control.

5. Delivery Address

It is the customer's responsibility to provide a correct and complete shipping address. If a package cannot be delivered due to an incorrect address or after multiple failed delivery attempts by the carrier, the cost of re-shipping the order may be charged to the customer.